Administrative Support

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Descriptions

Administrative Support plays a vital role in any organization and is the backbone of all corporate businesses and are absolutely vital for companies to function but which can be too time-consuming to perform.
We understand that hiring the wrong administrative employee can be a bit of a headache and can be very costly for an organization. Issues that stem from taking too many leaves to attitude problems to not being that detailed or that committed to their work can be issues that are worrying for management.

Outsourcing administrative and back office work to The NORBEN LIMITED gives you professional expertise with more than 5 years work experience at a fraction of the cost. There is also flexibility during your organization’s busy and slow seasons.

Our detailed-oriented and highly dedicated Admin Remote Employees would be able to assist you with:
  • Data Entry
  • eCommerce Management
  • File Conversion
  • Data Collection
  • Data Processing
  • Records Management
  • PDF Conversion
  • Document Conversion
  • Dictation
  • Meeting Minutes
  • Administrative Assistant
  • Appointment Setting
  • Professional Organizer
  • Correspondence Management
  • Calendar Management
  • Phone / Chat / Email Support
  • Client Issue Resolution
  • Internet Research
  • Video / Audio Transcription
  • Plus Lots More

Free Replacement

Not satisfied with our service? Replace your Remote Employee

No Minimum Hours

You are not stipulated to any minimum no. of hours per month

Why Choose Us?

With experience in the recruitment industry since 2011, we only select the top 5% of thousands of candidates that send applications to us.

All our Remote Employees have undergone through our comprehensive and rigorous recruitment process, therefore our clients know they will only hire the best quality talents.

Our recruitment process includes video interviews, language, customer service and also other technical assessments.

Businesses have busy seasons and low seasons and so we give the flexibility to our clients. We grow when our clients grow.

Some of our clients are not able to forecast how many hours they need the employee to work one or two months in advance.

Therefore, we provide weekly hiring of our Remote Employees for our clients, so, our clients can determine schedules for our Remote Employee from week to week, as opposed to having to determine one or two months in advance.

If a Remote Employee does not perform up to your standards, you may easily request for a replacement Remote Employee whom you could immediately interview and who can start work for you as soon as possible.

This is vastly different to hiring full-time office based employees, where if you had to let go of under-performing employees or unsuitable employees, it would be a difficult and complicated process and would likely have to go through the legal process or labor courts.

Frequently Asked Question (FAQs):

You do not have to purchase a minimum number of hours at any time.

Absolutely. You will be able to communicate with your Remote Employee via Phone, Email, WhatsApp, Skype, Zoom or via our in-house Project Management System. Our Project Management System comes together with an app so you can be updated with the work done by the Remote Employee on the go.

Before our Remote Employees begin any work for you, we will give you access to our Project Management system.

There are two ways that you would be able to monitor the work done by your Remote Employee. Firstly, our Remote Employee could submit a weekly report to you and your team.

The second method is using our Project Management System. You are able to communicate with our Remote Employees via the internal messaging system. You will also be able to exchange and share documents with your Remote Employees. You will also be able to get an update as to the status of each task or project that you assign each Remote Employee.

You would also be able to monitor the hours that your Remote Employees are working on your tasks and projects for you using the online time-tracking management system before they start work for the day and when they finish their work for the day.

The Project Management System also comes with an App where you will be able to check on their work on the go, anywhere and at any time.